Central Lead Intake and Processing

Master list of all incoming pre-applications for the Centralized Leasing System, screened for duplicates and active 90-day denial locks.

BHP AI Virtual Housing Assistant

Public pre-application intake channel

Hi! I'm the BHP Virtual Housing Assistant. I can start your pre-application in about 3 minutes. What's your full name?

Carlos Mendez

Thanks, Carlos. How many people will live in the home, including you?

2 — me and my daughter

Got it. What's your estimated total household income for the year?

About $54,000

Do you need any special services? (Seniors 65+, children under 6, accessibility needs, or exiting homelessness)

No special services right now

Thank you! Based on your answers you may qualify for Workforce Housing at 50% AMI. Your pre-application has been sent to a BHP caseworker for review.

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Incoming Leads Queue

13 pre-applications awaiting caseworker triage

CLEAN - NEW INTAKE7DUPLICATE DETECTED3DENIED < 90 DAYS3

Applicant Name	Date Submitted	Status	System Alert / Matched Program
Carlos Mendez PRE-4301	8/17/2026 8:12 AM	CLEAN - NEW INTAKE	Matched program: Workforce Housing — 50% AMI.
Sarah Jenkins PRE-4302	8/17/2026 7:58 AM	DUPLICATE DETECTED	Matching SSN/Email found in database from 02/2026.
David Ross PRE-4303	8/16/2026 6:41 PM	DENIED < 90 DAYS	Ineligible 06/12/2026 (Exceeded Income Cap). Lock active until 09/12/2026.
Evelyn Thorne PRE-4304	8/16/2026 4:20 PM	CLEAN - NEW INTAKE	Matched program: Being Home Program (Senior 65+, 30% AMI).
Marcus & Elena Diaz PRE-4305	8/16/2026 2:07 PM	CLEAN - NEW INTAKE	Matched program: Bringing School Home (Family of 4, child age 3).
Jamal Peterson PRE-4306	8/16/2026 11:35 AM	DUPLICATE DETECTED	Partial match: SSN matches existing application for 'Jamal P.' submitted 48 hours ago.
Linda Chou PRE-4307	8/15/2026 5:52 PM	DENIED < 90 DAYS	Denied 07/20/2026 (Failed Criminal Background). Lock active until 10/20/2026.
Samuel Vance PRE-4308	8/15/2026 3:14 PM	CLEAN - NEW INTAKE	Matched program: Coming Home Program (flagged unhoused, Coordinated Entry match).
Priya Patel PRE-4309	8/15/2026 10:02 AM	CLEAN - NEW INTAKE	Matched program: Housing Choice Voucher Waitlist.
Robert Kowalski PRE-4310	8/14/2026 4:47 PM	DUPLICATE DETECTED	Spouse/Co-Head 'Mary Kowalski' already has an active application in processing.
Anita Reyes PRE-4311	8/14/2026 1:19 PM	DENIED < 90 DAYS	Denied 08/01/2026 (Unresponsive/Ghosted during document collection). Lock active until 11/01/2026.
Desmond Wright PRE-4312	8/14/2026 9:26 AM	CLEAN - NEW INTAKE	Matched program: Opportunity Home Program (disability status flagged).
Chloe & Mason Smith PRE-4313	8/13/2026 6:03 PM	CLEAN - NEW INTAKE	Matched program: Deeply Affordable Rentals (BAR) — 35% AMI.